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One book I refer to on a regular basis, is more of a complementary of NLP. It's called "4000 Questions For Getting To Know Anyone And Everyone" by Barbara Ann Kipfer

I know it's not the best NLP book on sales, but the questions really gets your creative side on a roll onto creating questions into building rappot with clients, along with being able to have time to learn their represational systems, metaprograms, and values.

It works great as a coffee table book as well because everyone that see it will always respond with reciprocity. They'll want to start talking.

Hey, that´s a nice coincidence.

Venus, that is what Dale Carnegie would advice: show your interest on them. And that´s what I do but not because of his advice, which is great, but because it´s common sense and a good thing to do upon others. :-D

Seriously, I think it´s a pity to see how unknown Dale Carnegie is among common people in Spain. His books are on the shelves of bookstores but, sadly, when you ask for them or talk to a friend about his teachings, they say: "What?". Well, they really say: "¿Qué?". ;-) And you have to tell them how brilliant, good and compassive was Mr. Carnegie.

Well, Spain is different, as we use to say -I don´t know about Missouri. ;-)