Hi All

I currently have trichotillomania in the form of eyebrow pulling.

Last year I went to see a practitioner for three hours of sessions, costing approximately £500. This session cured my thumb sucking (although it wasnt the reason I went). It stopped my eyebrow rubbing for about 2-3 months.

I went back to the same practitioner after I started rubbing again. This time the treatment lasted about 1.5 months.

I originally went to see this practitioner for two 1.5 hour sessions (a £500 program). The subsequent session was £125.

Upon hearing that the session had not worked, without note of concern (and almost complete disinterest) I was told I should keep coming back for sessions.

Having already spent so much I am not keep to do this. Not simply because of the sums of money I have spent, but because of the practitioners notable lack of respect for how much money I have already 'invested' with him.

I have been reading about another practitioner in my area who has lots of experience of working with patients with trich. Should I change?

I think you already know the answer to this question.

Yes!!??

Also ask for a money back or free repeat sessions guarantee if they are any good they will have no issue in offering either of these

Should I complain to them? Perhaps ask for some money back?

vicster19833pbl wrote:

I have been reading about another practitioner in my area who has lots of experience of working with patients with trich. Should I change?

How do you know this practitioner has lots of experience ? How did you choose the first practitioner ? Personally if I'd invested lots of money already and not got the results I'd probably want some serious evidence before investing more. I'd also explain the investments I'd already made - in fact I'd probably wait to see if they asked me first.

As for getting your money back, unless they are charging by the change and guaranteeing a 'no fee for no change', then I personally don't think therapists are duty bound to give refunds. Having said that it sounds like you have been charged a sizeable chunk of cash for no result and I recognise this probably seems unfair. It's probably worth weighing up the value of your investment at the outset and discussing, as has been advised for future appointments, what happens if the treatment doesn't work - then making your decision based on how you feel about that agreement.

renee wrote:

As for getting your money back, unless they are charging by the change and guaranteeing a 'no fee for no change', then I personally don't think therapists are duty bound to give refunds. Having said that it sounds like you have been charged a sizeable chunk of cash for no result and I recognise this probably seems unfair. It's probably worth weighing up the value of your investment at the outset and discussing, as has been advised for future appointments, what happens if the treatment doesn't work - then making your decision based on how you feel about that agreement.

Renee has a point here, however there is something called the sale of goods act, which also covers services (I think) and if they promised a cure of the problem within a set amount of sessions and have not delivered that then they are in breach of their contract with you..

Do you have anything in writing or any advertisement from the practitioner with any sort of guarantee? If you do I would offer them the opportunity to fulfil their contract/obligation and if they refuse without further payment then I think you will have a right to take matters further.

Sale of Goods Act Fact Sheet - BERR here is a breakdown of the sale of goods and services acts and ammendments etc.

Hey guys

Thank you so much for taking the time to reply.

The therapist is personally recommended by Paul McKenna (via the telephone number he puts in the back of all his books).

He made no guarantees about finding a cure. He cleverly said that he is able to cure '99%' of people (therefore not guaranteeing a cure but at the same time giving it such a liklihood that the patient perceives it as being almost certain).

I dont doubt that he is a very good practitioner, its just that it hasnt worked for me yet.

Victoria,

I have been following your thread from the sidelines and from the moment you arrived on the forum I have wanted to ask your some questions. I have held back for now as I did not want you to deviate from your goal.

Is it now appropriate for me to sidetrack your thread with my own agenda? My agenda being that I would like to learn more about your condition from you. I take no offence if you do not want to play, I appreciate you are not here as a guinea pig!

Let me know your thought and whether you would are interested to play my game.

Thanks

Matt

I would be happy to help you Matt.

I know there are lots of people out there suffering from my condition and I'm happy to help anyone who is seeking to help them.

Ask away.

perhaps best to start a new thread though, so anyone else who is interested can read it to.