If you were asking about what I said, Rich, I often say some variation on: "Richard Bandler once said that 90% of NLP was finding out the stupid stuff people do and telling them to Stop it!" when I'm working with people in an NLP/hypnosis context. It embeds a command within a quote, where it won't be rumbled.
If you were asking about something else, or if I've overexplained something you know already, my apologies

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